John Akers once said that changing IBM's culture was more difficult than getting elephants to dance. Of course it's really difficult, as Lou Gerstner also found out years later. The title of his own book is Who Says Elephants Can't Dance? He and his top executives were change masters at IBM. All organizations, especially the larger ones, will always need change masters. Dissatisfaction with the status quo and efforts to improve it should be encouraged rather than discouraged. Regrettably, that is often not the case.
Rosabeth Moss KanterPower is America's last dirty word. It is easier to talk about money - and much easier to talk about sex - than it is to talk about power.
Rosabeth Moss KanterWhat being among the 'right people' entails is the possession of human capital, rather than organizational capital: an individual reputation, portable skills, and network connections. Career responsibility is squarely in the hands of individuals, a function of their knowledge and networks. Transferable knowledge is more important to a career than firm-specific knowledge.
Rosabeth Moss KanterThe commune movement is part of a reawakening of belief in the possibilities for utopia that existed in the nineteenth century and exist again today, a belief that by creating the right social institution, human satisfaction and growth can be achieved.
Rosabeth Moss Kanter