Confidence isn't optimism or pessimism, and it's not a character attribute. It's the expectation of a positive outcome.

A great idea is not enough.

Friendly people are caring people, eager to provide encouragement and support when needed most.

Even the new feminist research on sex-role socialization and sex differences has sometimes had the unfortunate consequence of creating a new set of stereotypes about what women feel and how women behave. Despite the large amount of overlap between the sexes in most research, the tendency to label and polarize and thus to exaggerate differences remains in much reporting of data, which may, for example, report the mean scores of male and female populations but not the degree of overlap.

People who are making decisions about the future often don't have access to some of the best ideas in the company, which may be at the periphery or at lower levels.

To stay ahead, you must have your next idea waiting in the wings.

Leaders is the new organisation do not lack motivational tools, but the tools are different from those of traditional corporate bureaucrats. The new rewards are based not on status but on contribution, and they consist not of regular promotion and automatic pay rises, but of excitement about the mission and a share of the glory of success.