Managers are not confronted with problems that are independent of each other, but with dynamic situations that consist of complex systems of changing problems that interact with each other. I call such situations messes. Problems are extracted from messes by analysis. Managers do not solve problems, they manage messes.

Nothing is harder to topple than a fact that supports a deeply held prejudice denied by its holder.

A bureaucrat is one who has the power to say "no" but none to say "yes."

The most valuable and least replacable resource is time.

To manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately.

The objective of education is learning, not teaching

Unless people can express themselves well in ordinary English, they don't know what they are talking about.