So much time is currently spent in worrying about the future that the present is allowed to go to hell.
Russell L. AckoffNothing is harder to topple than a fact that supports a deeply held prejudice denied by its holder.
Russell L. AckoffManagers are not confronted with problems that are independent of each other, but with dynamic situations that consist of complex systems of changing problems that interact with each other. I call such situations messes. Problems are extracted from messes by analysis. Managers do not solve problems, they manage messes.
Russell L. AckoffMost corporate mission statements are worthless. They consist largely of pious platitudes such as: "We will hold ourselves to the highest standards of professionalism and ethical behavior." They often formulate necessities as objectives; for example, "to achieve sufficient profit." This is like a person saying his mission is to breathe sufficiently.
Russell L. Ackoff