High expectations are the key to everything.

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

Capital isn't hard to find; intuition, yes.

Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea.

Celebrate your successes. Find some humor in your failures.

"Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making."

The way management treats their associates is exactly how the associates will then treat the customers.