You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

You can learn from everybody.

I loved retail from the beginning, and I still love it today.

...You can make a positive out of most any negative if you work at it hard enough.

Lose your smile and lose your customers.

It is unhealthy to marinate in your own press clippings.

Expenses should never exceed one percent of our purchases.