There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

I'd still say that visiting the stores and listening to our folks was one of the most valuable uses of my time as an executive. But really, our best ideas usually do come from the folks in the stores. Period.

It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.

A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.

Don't get so stuck in your ways that you can't change.

I was asked what I thought about the recession. I thought about it and decided not to take part.