To succeed in this world, you have to change all the time.
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.
When all else fails, put on a costume and sing a silly song.
I've always been driven to buck the system.
I loved retail from the beginning, and I still love it today.
If one of our customers comes into the store without a smile, I'll give them one of mine.