We're all working together; that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished ; we've just begun.

You can learn from everybody.

I believe in always having goals, and always setting them high.

The goal as a company is to have customer service that is not just the best, but legendary.

Control your expenses better than your competition. This is where you can always find the competitive advantage.

Celebrate your successes. Find some humor in your failures.

Keep everybody guessing as to what your next trick is going to be. Don't become too predictable.