It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy.
Sam WaltonI think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart.
Sam WaltonYou can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.
Sam WaltonIf one of our customers comes into the store without a smile, I'll give them one of mine.
Sam WaltonSwim upstream. Go the other way. Ignore the conventional wisdom. If everybody else is doing it one way, there's a good chance you can find your niche by going in exactly the opposite direction. But be prepared for a lot of folks to wave you down and tell you you're headed the wrong way. I guess in all my years, what I heard more often than anything was: a town of less than 50,000 population cannot support a discount store for very long.
Sam Walton