I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it.

I've owned about 18 airplanes over the years, and I've never bought one of them new.

Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.

High expectations are the key to everything.

I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.

Do it. Try it. Fix it.

Appreciate everything your associates do for the business.