I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.

Celebrate your successes. Find some humor in your failures.

There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

We're all working together; that's the secret.

Commit to your business. Believe in it more than anybody else.

Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.