We let folks know we're interested in them and that they're vital to us. cause they are.

You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.

One thing my and mother and dad shared completely was their approach to money - they just didn't spend it.

If you want a successful business, your people must feel that you are working for them - not that they are working for you.

Individuals don't win in business, teams do.

Swim upstream. Go the other way. Ignore the conventional wisdom.

I had to pick myself up and get on with it, do it all over again, only even better this time.