Don't get so stuck in your ways that you can't change.

I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for.

I believe in always having goals, and always setting them high.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Don't get so stuck in your ways that you can't change.

I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.

Control your expenses better than your competition. This is where you can always find the competitive advantage.