If you want a successful business, your people must feel that you are working for them - not that they are working for you.
Sam WaltonThe goal as a company is to have customer service that is not just the best, but legendary.
Sam WaltonThere are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.
Sam WaltonIgnore the conventional wisdom. If everybody else is doing it one way, thereโs a good chance you can find your niche by going in exactly the opposite direction.
Sam WaltonI learned early on that one of the secrets to campus leadership was the simplest thing of all: speak to people coming down the sidewalk before they speak to you. I did that in college. I did it when I carried my papers. I would always look ahead and speak to the person coming toward me. If I knew them, I would call them by name, but even if I didn't I would still speak to them. Before long, I probably knew more students than anybody in the university, and they recognized me and considered me their friend.
Sam Walton