Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

I had to pick myself up and get on with it, do it all over again, only even better this time.

High expectations is the key to everything.

I had to get up everyday with my mind set on improving something.

Appreciate everything your associates do for the business.

There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar.

Leaders must always put their people before themselves. If you do that, your business will take care of itself.