Celebrate your successes. Find some humor in your failures.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

It is unhealthy to marinate in your own press clippings.

I had to pick myself up and get on with it, do it all over again, only even better this time.

"Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since [1945]...And like most overnight successes, it was about twenty years in the making."

Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor.

If you want a successful business, your people must feel that you are working for them - not that they are working for you.