Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

I've always been driven to buck the system.

We're all working together; that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished ; we've just begun.

I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.

There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best.

Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.