I'll mix a lot of things. I'll wear a Temperley dress with flip flops, or I might be in head-to-toe Gucci and have on a ring that I got from a gumball machine for 50 cents.

I'll mix a lot of things. I'll wear a Temperley dress with flip flops, or I might be in head-to-toe Gucci and have on a ring that I got from a gumball machine for 50 cents.

My first account was Neiman Marcus. I cold-called them just like I had cold-called businesses when I was selling fax machines for seven years.

When I was growing up, my dad would encourage my brother and I to fail. We would be sitting at the dinner table and he would ask, 'So what did you guys fail at this week?' If we didn't have something to contribute, he would be disappointed. When I did fail at something, he'd high-five me. What I didn't realize at the time was that he was completely reframing my definition of failure at a young age. To me, failure means not trying; failure isn't the outcome. If I have to look at myself in the mirror and say, 'I didn't try that because I was scared,' that is failure.

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

I have this system where if I buy three or four new things, I give away three or four things. Sometimes, it's a very painful system, but shopping is even better when you know that someone else who needs it will be getting. Keep the clothing karma going, I say.

I didn't want women to walk out of the dressing rooms feeling depressed and wanting a cocktail.