Anyone can criticize or accept praise, but initiating a positive exchange is a hallmark of a difference maker.

For centuries before Google, MIT, and IDEO, modern hotbeds of innovation, we struggled to explain any kind of creation, from the universe itself to the multitudes of ideas around us. While we can make atomic bombs, and dry-clean silk ties, we still don't have satisfying answers for simple questions like: Where do songs come from? Are there an infinite variety of possible kinds of cheese? How did Shakespeare and Stephen King invent so much, while we're satisfied watching sitcom reruns? Our popular answers have been unconvincing, enabling misleading, fantasy-laden myths to grow strong.

Good public speaking is based on good private thinking

Anyone can criticize or accept praise, but initiating a positive exchange is a hallmark of a difference maker.

Big thoughts are fun to romanticize, but it's many small insights coming together that bring big ideas into the world.

It's only through effort that we learn what an idea actually is, and if our passion for it will last or fade. There is no shame in failure - all makers fail. But it's hard to respect someone who never tries, even once, to do something good that's always on their mind. If you're worried about how good your idea is, you're worrying about the wrong thing.

Innovative ideas are rarely rejected on their merits; they’re rejected because of how they make people feel. If you forget people’s concerns and feelings when you present an innovation, or neglect to understand their perspectives in your design, you’re setting yourself up to fail.