I don’t want to be perfect. I want to be useful, I want to be good, and I want to sound like myself. Trying to be perfect gets in the way of all three.

Innovation is significant positive change.

It's safe to assume that no matter where you stand, someone would be happy to be in your shoes, just as you'd be happy to be in someone else's.

Anyone can criticize or accept praise, but initiating a positive exchange is a hallmark of a difference maker.

No one has died from giving a bad presentation. Well, at least one person did, President William Henry Harrison, but he developed pneumonia after giving the longest inaugural address in U.S. history. The easy lesson from his story: keep it short, or you might die.

This is one big problem with working remotely: no one believes you have a job at all.

Innovative ideas are rarely rejected on their merits; they’re rejected because of how they make people feel. If you forget people’s concerns and feelings when you present an innovation, or neglect to understand their perspectives in your design, you’re setting yourself up to fail.