Today more people believe in UFOs than believe that Social Security will take care of their retirement.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

Technology is similarly just a catalyst at times for fundamental forces already present.

So I think instead of focusing on the competition, focus on the customer.

For every one of our failures, we had spreadsheets that looked awesome

Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

Subsequent to the original Quicken, the whole idea that we, as a consumer products company, could actually make business products, that was a whole revolution in our thinking.