Even some of the greatest technology-led revolutions, or allegedly technology-led, really were only made possible because of trends already present.

So I think instead of focusing on the competition, focus on the customer.

Even the once simple home mortgage now has so many flavors and styles and variations that it is difficult for people to make a decision.

QuickBooks - the very fact that we could even dream to make something in the business arena, and that it would then succeed - was a total revolution to me.

Today more people believe in UFOs than believe that Social Security will take care of their retirement.

A brand is no longer what we tell the consumer it is - it is what consumers tell each other it is.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.