When you focus on delighting an audience you care about, you strip the masses of their power.

I believe that all creativity and consciousness is born in the quality of play, as opposed to work, in the quickened intuitional spontaneity that I see as a constant through all my own existences, and in the experience of those I know.

Don't worry about your stuff. Worry about making meaning instead.

My mother-in-law is obsessed with clowns.

You can spend your time on stage pleasing the heckler in the back, or you can devote it to the audience that came to hear you perform.

The best time to do great customer service is when a customer is upset.

The longer you wait to launch an innovation, the less your effort is worth.