If you're considering word of mouth, stability and lifetime value, it's almost always true that the easier it is to get someone's attention, the less it's worth.

The art of moving forward lies in understanding what to leave behind.

Either you’re going to tell stories that spread, or you will become irrelevant.

It certainly seems too simple to say what I am going to say, yet it is almost as if you would be better off turning the entire rational approach upside down, taking it for granted that all of its assumptions were false, for they are indeed more false than true.

Try is the opposite of hiding.

Courage is the willingness to speak the truth about what you see and to own what you say.

While someone can attempt to shame you, shame must also be accepted to be effective. We can't make you feel shame without your participation.