The people who successfully start independent businesses (franchises, I think are a different thing) do it because we have no real choice in the matter. The voice in our heads won't shut up until we discover if we're right, if we can do it, if we can make something happen. This is an art, our art, and to leave it bottled up is a crime.

The linchpin is an individual who can walk into chaos and create order, someone who can invent, connect, create, and make things happen. Every worthwhile institution has indispensable people who make differences like these.

In a world of free, everyone can play.

The Internet is going to change marketing before it changes almost anything else, and old marketing will die in its path.

You can either fit in or stand out. Not both.

Cosmo Girl with a passion for fashion and a magic flask.

Expectations are the engines of our perceptions.