We are too focused on avoiding criticism and not enough on making a difference.

More process, less innovation. More operations, less innovation. More management, less innovation. More entrepreneurs, more innovation.

We know what you want to accomplish... The real question is, 'what are you willing to push through the dip for?' What are you willing to stand up for, bleed for, commit to and generally be unreasonable about? Because that's what's going to actually get done.

Marketing yourself to a new person often involves being charismatic, clever and quick-but most jobs and most relationships are about being consistent, persistent and brave.

Discomfort brings engagement and change. Discomfort means you're doing something that others were unlikely to do, because they're hiding out in the comfortable zone. When your uncomfortable actions lead to success, the organization rewards you and brings you back for more.

Trust is precious and easily wasted, and guessing is a lousy foundation for future progress.

Popular is not the same important, or often, not the same as good.