By my definition, most art has nothing to do with oil paint or marble. Art is what we're doing when we do our best work.

Repeating easy tasks again and again gets you not very far. Attacking only steep cliffs where no progress is made isn’t particularly effective either. No, the best path is an endless series of difficult (but achievable) hills.

In nearly every case, trying to lead everyone results in leading no one in particular.

Artists are people with a genius for finding a new answer, a new connection, or a new way of getting things done.

Not changing your strategy merely because you're used to the one you have now is a lousy strategy.

Piracy is not the problem, obscurity is.

Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.