One bad review doesn't ruin my day because I realize what a badge of honor it is to get a bit of criticism at all.
Data is not useful until it becomes information.
If you try to delight the undelightable, you've made yourself miserable for no reason.
It's entirely possible that there won't be a standing ovation at the end of your journey. That's okay. At least you lived.
You can't lose. Go, go, go!
Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." -