The fatigue was there, but some people understood that putting it aside was the single most important factor in succeeding.

Choose your customers, choose your future.

The first rule of doing work that matters: Go to work on a regular basis.

Networking that matters is helping people achieve their goals.

Marketing is the way your people answer the phone, the typesetting on your bills and your return policy.

Without a specific reason for the consumer to behave, without a reward or benefit, the overwhelmed consumer will refuse.

Just because something is easy to measure doesn't mean it's important.