If your project or organization depends on knowing things that other people don't know (but could find out if they wanted to), your days are probably numbered. Ask a travel agent The alternative, while difficult, is obvious. Provide enough non-commodity service and customization that it doesn't matter if the ideas spread. In fact, it will help you when they do.

Positive thinking doesn't guarantee results, all it offers is something better than negative thinking.

The only way to get what you're worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about.

What you do for a living is not be creative, what you do for a living is ship.

Art is the act of doing work that matters while dancing with the voice in your head that screams for you to stop.

Change almost never fails because it's too early. It almost always fails because it's too late.

The essence of marketing today is to tell a story to people who want to hear it, in a way that resonates with them so they are likely to either respond or connect to you, or tell their friends.