You're competing against people in a state of flow, people who are truly committed, people who care deeply about the outcome.

Listen to your fear but don't obey it.

Isn't the drawing board the place where all the best work happens? It's not a bad thing to go back there. It's the entire point.

Playing the game is a form of winning the game. In those competitions, we win by being resilient.

The people who are the best in the world specialize at getting really good at the questions they don't know.

I think it's fascinating to note that some of the most successful organizations of our time got there by focusing obsessively on service, viewing compensation as an afterthought or a side effect. As marketing gets more and more expensive, it turns out that caring for people is a useful shortcut to trust, which leads to all the other things that a growing organization seeks.

Mostly, the best way to be the next Mark Zuckerberg is to make difficult choices.