Earn trust, earn trust, earn trust. Then you can worry about the rest.

Leaders have followers, managers have employees. Managers make widgets, leaders make change.

Initiating is really and truly difficult, and that's what leaders do. They see something others are ignoring and they jump on it.

My new favorite word is 'awkward.'...Th e reason we need to be in search of awkward is that awkward is the barrier between us and excellence, between where we are and the remarkable. If it were easy, everyone would have done it already, and it wouldn't be worth the effort.

Surprise and differentiation have far more impact than noise does.

Criticism comes to those who stand out.

The only long-term motivation is self motivation. So hire people who are self motivated and get out of their way.