When we intentionally seek out the difficult tasks, we're much more likely to actually create value.
Surprise and delight and connection are remarkable.
If you're not the best in the world at what you do, then you have to get better.
Lack of resources (payroll), time and competing priorities are why so many nonprofits haven't done well. It's that simple.
The problem with the race to the bottom is that you might win
Fans, true fans, are hard to find and precious. Just a few can change everything. What they demand, though, is generosity and bravery.