Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.
Seth GodinThe most successful givers arenโt doing it because theyโre being told to. They do it because doing it is fun. It gives them joy.
Seth GodinThe fatigue was there, but some people understood that putting it aside was the single most important factor in succeeding.
Seth Godin