The problem with putting it all on the line is that it might not work out. The problem with not putting it all on the line is that it will never (ever) change things for the better. Not much of a choice, I think.

If you have no wish, how can it possibly come true?

We need to care enough to connect, to put ourselves at emotional risk and play one note worth hearing.

Do you know what people want more than anything? They want to be missed. They want to be missed the day they don't show up. They want to be missed when they're gone.

Competence is no longer a scarce commodity.

One bad review doesn't ruin my day because I realize what a badge of honor it is to get a bit of criticism at all.

Marketing isn't done by computers, it's done by people. And people who sense opportunity and have the confidence to be remarkable will always defeat defensive actions by people who have given up.