Marketing is the way your people answer the phone, the typesetting on your bills and your return policy.

Don't have any meetings about your web strategy. Just do stuff. First you have to fail, then you can improve.

There's no shortage of great ideas. There's a shortage of execution.

We live in a vague world. And it gets vaguer all the time. In this environment, the power of the specific, measurable and useful promise made and kept is difficult to overstate.

Networking that matters is helping people achieve their goals.

All motivation is self-motivation. Your family, your boss, or your co-workers can try to get your engine going, but until you decide what to accomplish, nothing will happen.

believe that giving up is the same thing as being realistic.