The reason it seems that price is all your customers care about is that you haven't given them anything else to care about.

The nature of revolutions is that they destroy the perfect and enable the impossible.

If you believe that a given situation should make you unhappy, then it will, and the unhappiness will then reinforce the condition.

My blogging life is basically goalless. I like the zen nature of that, and paradoxically, it improves results.

The big win is when you refuse to settle for average or mediocre.

What makes someone an artist? I don't think is has anything to do with a paintbrush. There are painters who follow the numbers, or paint billboards, or work in a small village in China, painting reproductions. These folks, while swell people, aren't artists. On the other hand, Charlie Chaplin was an artist, beyond a doubt. So is Jonathan Ive, who designed the iPod. You can be an artist who works with oil paints or marble, sure. But there are artists who work with numbers, business models, and customer conversations. Art is about intent and communication, not substances.

A tribe is a group of people connected to one another, connected to a leader, and connected to an idea. For millions of years, human beings have been part of one tribe or another. A group needs only two things to be a tribe: a shared interest and a way to communicate.