Instead of working hard to keep their share of a shrinking pie, or working even harder to make sure the industry stays as is, I think the most essential thing legacy book industry players can do is set up independent ventures with great people and little interference and work really hard to put themselves out of business by starting at the bottom, not by reinforcing the top.

When you think about Uber and Airbnb and the other companies that are turning things upside down, Uber isn't big 'cause they ran a lot of ads. They're big because someone took out their iPhone and said to their friend, watch this, and pressed a button and a car pulled up.

Trust is precious and easily wasted, and guessing is a lousy foundation for future progress.

If you can’t state your position in eight words, you don’t have a position.

We fail when we give up too soon.

Evolution is the most popular way we have for dealing with change.

Either you defend the status quo, or you invent the future.