Ideas in secret die. They need light and air or they starve to death.

To make a product, to market an idea, to come up with any problem you want to solve that doesn't have a constituency with an otaku, is almost impossible... There's a hot sauce otaku, but there's no mustard otaku.

I think that the economics of book publishing favor hits with long book runs. You make all your money on the last bunch of books, not the first.

Marketers want to get their messages in front of you. They must get their messages in front of you, just to survive. The only problem is-do you really want more marketing messages?

Remarkable work is always not on the list, because if it was, it would be commonplace, not remarkable.

Leadership, on the other hand, is about creating change you believe in.

We long to connect, all of us. We long to be noticed, to be cared for, to matter. Generosity is the invisible salve on our wound of loneliness, one that benefits both sides, over and over again.