The application process changes the list of who applies. Your applicants reflect your methods.

Flexible in the face of change, resilient in the face of confusion. All of these attributes are choices, not talents, and all of them are available to you.

Turn strangers into friends. Turn friends into donors. And then do the most important job: Turn your donors into fundraisers.

More process, less innovation. More operations, less innovation. More management, less innovation. More entrepreneurs, more innovation.

Developing expertise or assets that are not easily copied is essential; otherwise you're just a middleman.

The digital asset that matters is trust. Awareness first, then interaction, and maybe a habit, but all three mean nothing if they don't lead to permission and trust. The privilege of connection. Everything else is slippery.

Art isn't only a painting. Art is anything that is creative, passionate and personal. Art is the unique work of a human being created to touch another. Art is created to have an impact, to change someone else.