Habits are more powerful than fears.

'Teamwork' is the word that bosses use when they actually mean 'Do what I say'

Some people read business books looking for confirmation. I read them in search of disquiet. Confirmation is cheap, easy and ineffective. Restlessness and the scientific method, on the other hand, create a culture of testing and inquiry that can't help but push you forward.

Marketing management is now tribal leadership.

I've never once met a successful blogger who questioned the personal value of what she did.

Go ahead and act as if your decisions are temporary. Because they are. Be bold, make mistakes, learn a lesson, and fix what doesn't work. No sweat, no need to hyperventilate.

Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.