What people are afraid of isn't failure. It's blame. Criticism.

The only thing all successful people have in common is that they're successful, so don't waste your time copying "the successful strategies" of others.

Competence is no longer a scarce commodity.

You can listen to what people say, sure. But you will be far more effective if you listen to what people do.

No, the only way to know what people think is to watch what they do, not what they say. Do they come back for more? Do you cause them to change their behavior? Can you make them smile?

The people that are doing work that matters aren't doing work thats popular. They're just doing work that changes some people.

In nearly every case, trying to lead everyone results in leading no one in particular.