Making promises and keeping them is a great way to build a brand.

If it's worth listening to, it's worth questioning until you understand it.

All motivation is self-motivation. Your family, your boss, or your co-workers can try to get your engine going, but until you decide what to accomplish, nothing will happen.

And the reason is that until Wonder came along and figured out how to spread the idea of sliced bread, no one wanted it. That the success of sliced bread... is not always about what the patent is like, or what the factory is like - it's about can you get your idea to spread, or not.

Perfect can't possibly be the goal, we're left with generous, important and human instead.

It's easy to pretend expertise when there's no data to contradict you.

Too often, we don't give people the opportunity to fill in the blanks.