Every great company, brand, career has been built in exactly the same way: bit by bit, step by step, little by little.

My blogging life is basically goalless. I like the zen nature of that, and paradoxically, it improves results.

It's easy to be afraid of taking a plunge, because, after all, plunging is dangerous. And the fear is a safe way to do nothing at all. Wading, on the other hand, gets under the radar. It gives you a chance to begin.

We are leaving the industrial economy and entering the connection economy.

Market-driven design builds the success of the product's marketing into the product itself.

No one can force you to stand up, speak up and make a difference. But if you back off and play along, please understand that whatever happens happened, at least in part, because you acquiesced.

Fear for a linchpin is a clue that you're getting close to doing something important.