Every great company, brand, career has been built in exactly the same way: bit by bit, step by step, little by little.

Fitting in is a short-term strategy that gets you nowhere. Standing out is a long-term strategy that takes guts and produces results.

You get to keep making art as long as you are willing to make the choices that let you make your art.

Two elements of successful leadership: a willingness to be wrong and an eagerness to admit it.

Caring, it turns out, is a competitive advantage, and one that takes effort, not money.

It's rare to find a consistently creative or insightful person who is also an angry person. They can't occupy the same space, and if your anger moves in, generosity and creativity often move out. It's difficult to use revenge or animus to fuel great work.

We live in a vague world. And it gets vaguer all the time. In this environment, the power of the specific, measurable and useful promise made and kept is difficult to overstate.