Every revolution destroys the average middle first and most savagely.

You can listen to what people say, sure. But you will be far more effective if you listen to what people do.

Your best customers are worth far more than your average customers.

Your success is no longer about your ability to do what you are told, and do it well.

Before you promise to change the world, it makes sense to do the hard work of changing your neighborhood.

Measurement is fabulous. Unless you're busy measuring what's easy to measure as opposed to what's important

Loving what you do is almost as important as doing what you love, especially if you need to make a living at it.