The first step to getting good is admitting that you aren't (yet).

If you speak up online and your ideas have currency, people are going to show up and want to connect with you. What we need more of are people with the guts and emotional labour to do this. The greatest shortage in today's society is an instinct to produce.

Competition validates you. It creates a category. It permits the sale to be this or that, not yes or no.

If you're in the idea business, it doesn't matter where you're from. It matters if we care about the change you're making.

Instead of working hard to keep their share of a shrinking pie, or working even harder to make sure the industry stays as is, I think the most essential thing legacy book industry players can do is set up independent ventures with great people and little interference and work really hard to put themselves out of business by starting at the bottom, not by reinforcing the top.

Any customer that walks away, disrespected and defeated, represents tens of thousands of dollars out the door, in addition to the failure of a promise the brand made in the first place. You can't see it but it's happening, daily.

If you hear my idea and dont believe it , thats not your fault its mine.