The future isn't so much about absorbing or tolerating change, it's about making change.

One reason people who spend a lot of time thinking about and working on a problem or a craft seem to find breakthroughs more often than everyone else is that they've failed more often than everyone else.

Traditional sales and marketing involves increasing market shares, which means selling as much of your product as you can to as many customers as possible. One-to-one marketing involves driving for a share of customer, which means ensuring that each individual customer who buys your product buys more product, buys only your brand, and is happy using your product instead of another to solve his problem. The true, current value of any one customer is a function of the customer's future purchases, across all the product lines, brands, and services offered by you.

People watch what you do more than listen to what you say.

The good news is that more than ever, value accrues to those that show up, those that make a difference, those that do work that matters.

Busy does not equal important. Measured doesn't mean mattered.

You have brilliance in you, your contribution is valuable, and the art you create is precious. Only you can do, and you must.