You can raise the bar or you can wait for others to raise it, but it's getting raised regardless.

You can win with consistent benefits, delivered over time. You win by incrementally earning share, attention and trust.

You know, if I look at an auditorium full of high school students and the big man on campus and his girlfriend are busy talking while the lecture's going on, the rest of the room is going to do it because they're powerful sneezers. They have influence. They reach out to a whole bunch of people in a way that makes the idea of being disrespectful spread.

Perhaps marketing is about to transition to a new kind of profession, one that requires insight, dedication and smarts.

The universal truth is beyond question-the only people who excel are those who have decided to do so.

I find that I have about six bloggable ideas a day. I also find that writing twice as long a post doesn't increase communication, it usually decreases it. And finally, I found that people get antsy if there are unread posts in their queue.

Our job is to make change. Our job is to connect to people, to interact with them in a way that leaves them better than we found them, more able to get where they'd like to go. Every time we waste that opportunity, every page or sentence that doesn't do enough to advance the cause is waste.