Risking the appearance of weakness takes strength. And the market knows it.

Some people read business books looking for confirmation. I read them in search of disquiet. Confirmation is cheap, easy and ineffective. Restlessness and the scientific method, on the other hand, create a culture of testing and inquiry that can't help but push you forward.

Criticism comes to those who stand out.

You know, if I look at an auditorium full of high school students and the big man on campus and his girlfriend are busy talking while the lecture's going on, the rest of the room is going to do it because they're powerful sneezers. They have influence. They reach out to a whole bunch of people in a way that makes the idea of being disrespectful spread.

If you can’t state your position in eight words, you don’t have a position.

Art is the act of navigating without a map.

The reason social media is so difficult for most organizations: It’s a process, not an event.