The definition of a revolution: it destroys the perfect and enables the impossible.

Turn strangers into friends. Turn friends into donors. And then do the most important job: Turn your donors into fundraisers.

The only way to get what you're worth is to stand out, to exert emotional labor, to be seen as indispensable, and to produce interactions that organizations and people care deeply about.

Build it, and they will come" only works in the movies. Social Media is a "build it, nurture it, engage them, and they may come and stay.

I think "creativity" is better described as failing repeatedly until you get something right.

Incrementalism ceases to be a good strategy when there's a cliff on the route.

The problem with words is that they easily lose their meaning. Say something often enough and it becomes a tic, not an expression of how you actually feel. Not only that, but words rarely change things. Actions do.